Title

Rebranding a large community college

Project Summary
Minneapolis College
Featured Image
four college students walking together on campus, talking to each other
Project Overview

Minneapolis College (formerly Minneapolis Community and Technical College, or MCTC) is a large community college in downtown Minneapolis.

With over 10,000 students annually, the school has been a prominent fixture of downtown, as well as an important resource to area residents since 1965.

Services Provided
Service Areas
Sections
The Challenge

Minneapolis College had a number of challenges to resolve as part of the redesign. 

Technically, the college maintained its online content across a confusing number of websites and systems, and lacked the power and convenience of a modern CMS. 

Content-wise, the main site was struggling under the weight of too much content and a confusing site navigation. They were trying to be all things to all people, and needed to refocus the site around attracting prospective students.

Visually, the school was undergoing a complete rebranding process, including a new name and logo, and that work needed to be translated online.

Solutions

Strategy

We conducted extensive stakeholder interviews with members of the community, including teaching faculty, students, advocacy groups, admissions team, community education, and college administration. 

Our team reviewed site analytics, comparing traffic to similar institutions. We crafted a content strategy for the redesign, making recommendations on key landing pages, conducting an inventory of existing content, and defining important content types and features moving forward.

Primary goals included supporting the existing student body with a stronger sense of community, implementing new and stronger branding, and working to declutter site navigation and page content.

Planning for Migration

We began by cataloging and analyzing over a dozen existing websites and applications in use, and strategizing on how to best transition content and features to the new site. The primary website was built in Sitecore, and we began to map how we could migrate key functionality into a new content management system (Drupal).

Design and Branding 

At the same time as we were working on the site migration and redesign, MCTC was working with another agency on an extensive rebranding project.

Coming out of that effort was a new name (Minneapolis College) and logo. The branding agency provided a wonderful new logo and branding guidelines, but it fell to our team to interpret the new brand into a website.

Building off print samples, we designed and introduced some shapes and swooshes into the new website redesign, incorporated the new palette of secondary colors, fonts and image styles.

Translating a brand from the printed page to a website isn't always intuitive, but we pushed to capture the spirit of the redesign in a flexible medium such as the Internet.

Additional Images
testimonial about the school, with image of woman and her quote
screenshot of content in html accordions
list of schools in callout blocks
test
two developers reviewing code on a laptop
Results

Post-launch, Minneapolis College saw improvements in site performance across the board. Average visitor duration was up 30%+, average pages per visit was up 20+%, and the bounce rate down over 20%.

Since the initial launch, our team has continued to partner with the College, through site maintenance and site improvement plans, and various upgrades to the site, such as a refresh to the homepage design.