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Core Services
Page Title

Custom Web Development

Page Description

Code for complex, mission-critical web platforms

Whether you’re launching a new platform, integrating with internal systems, or extending your CMS with custom features, our development process delivers secure, accessible, scalable websites that support real business goals.

We combine thoughtful planning with disciplined execution to ensure your site is fast, reliable, and built for long-term sustainability.

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two adults talking about work at a conference table
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two developers reviewing code on a laptop
Build & Migration Planning

Strong development starts with clarity. Before writing a line of code, our team defines exactly what we’re building. We produce a full build plan that documents content types, fields, integrations, and business requirements, along with a content migration plan to guide transition from legacy systems.

For complex sites, this phase also includes architectural definitions for custom features and integrations, ensuring alignment between vision and execution.

DevOps & Sprint Planning

We set up development environments using Git workflows, local builds, and CI/CD pipelines that support safe, testable deployments. Work is organized into two-week sprints using tools like Jira, enabling rapid progress, transparency, and regular feedback.

Our code passes through multiple layers of review and automated testing before deployment to staging, giving your team confidence as the site evolves.

Quality Assurance & Testing

Quality is baked into the process—not left to the final phase. Our testing includes:

  • Automated code checks for syntax and technical standards
  • Manual QA for usability, layout, and logic
  • Cross-browser and responsive testing
  • Accessibility audits to ensure WCAG compliance

Each sprint concludes with a live demo, so your team can review progress, test functionality, and provide feedback before moving forward.

Security & Data Privacy

We take security seriously. Whether your site handles sensitive data or just needs reliable uptime, we build with security in mind. Our practices include:

  • Partnering with secure hosts like Acquia and Pantheon
  • Role-based access controls and SSL encryption
  • Regular updates and patching as part of maintenance planning
  • Documentation of personal data flow and compliance requirements (GDPR, HIPAA, and others)
  • Optional integrations include third-party vulnerability scans, penetration testing, or Cloudflare services

Your site’s resilience and uptime are as important to us as they are to your organization.

AI & Emerging Tech

We help clients explore ways that AI can support better user experiences and content workflows. 

From AI-enhanced search and multilingual translation to tools that assist with content tagging or summarization, we integrate innovative technologies where they add real value—without compromising control, quality, or security.

We rely on EC's expertise in Drupal development and maintenance to keep our site optimized and operational
Erik Juhl, Communications Supervisor
City of Bloomington, MN
laptop with code on a conference room table
Why Electric Citizen

Electric Citizen is an experienced team of designers, strategists, and technologists with deep experience in web development, accessible design, and sustainable architecture. We focus on custom development that aligns with your mission, supports your users, and scales to meet future needs. 

Our process balances technical rigor with thoughtful user experience, ensuring every build is both solid under the hood and effective at delivering outcomes.

Ready to Build Something Custom?

Whether you’re designing a brand-new platform or extending an existing one, we’d be glad to talk about your goals and how custom development can unlock better performance, usability, and long-term value.