Drupal

Page Description

Enterprise Drupal agency for government and higher education organizations

With more than two decades of hands-on Drupal experience, we’ve launched dozens of Drupal websites for government agencies and higher-education institutions nationwide.

Electric Citizen is a Certified Partner and an official supporter of the Drupal Association, with a proven track record of delivering secure, accessible, and user-friendly Drupal websites.

We specialize in Drupal web development for organizations that need secure, scalable platforms built for complex content and large teams.

Featured Image

Electric Citizen team in front of inflatable Drupal icon

Widgets

Our Drupal work spans the full lifecycle of complex, content-driven websites:

DevOps & Automation: CI/CD pipelines, Git workflows, secure deployments
Sustainable Architecture: Best practices in content modeling, maintainability, and extensibility
Custom Development: Advanced integrations, data migrations, and backend tools
Frontend Expertise: Responsive, accessible, and performant design
Editor Experience: Intuitive admin UI, layout tools, content workflows—making Drupal easier and more powerful for non-technical editors

Drupal is the world’s most widely used enterprise-grade, open-source content management system, powering more than one million websites globally. In the United States, Drupal is a trusted platform for local, state, and federal government organizations, as well as leading colleges and universities.

Notable adopters include states like Minnesota, cities such as Santa Barbara, and educational institutions such as the University of Wisconsin.

Key Benefits

Security: Supported by a dedicated global security team and a rigorous patching process, Drupal has a strong track record of preventing and rapidly mitigating vulnerabilities.
Flexible Architecture: An API-first foundation, powerful Views system, and highly customizable content model enable advanced integrations, complex filtering, and future-ready extensibility.
Structured Content: Content is created in reusable, semantically structured ways—supporting accessibility, search optimization, and multichannel distribution.
Granular Permissions: Role-based access controls allow fine-grained permissions across users and groups, making Drupal well suited for large, distributed teams.
Workflow and Revisions: Built-in moderation tools support staged publishing, scheduled content, and reliable rollback capabilities.
Accessibility: Drupal’s long-standing commitment to WCAG standards enables inclusive, compliant digital experiences.
No Licensing Fees: Drupal’s open-source license means no recurring software costs, including for contributed modules and extensions.

Drupal’s editorial experience has evolved significantly in recent years. We configure Drupal to be intuitive and approachable for content teams by implementing tools such as:

Drag-and-drop page builders, including modern layout and component frameworks
Reusable components and flexible layout templates
Visual media libraries with clear governance and reuse patterns
Context-aware, in-place editing
Integrated SEO, accessibility, and AI-assisted content tools

The result is a CMS that empowers staff—technical or not—to confidently manage and evolve their website without writing code.

How do I choose a Drupal partner?

The Drupal community is large. 25 years after it first launched, Drupal remains a widely used CMS– both across the US and around the world. And with that community comes hundreds if not thousands of agencies who claim Drupal experience.

So how do you make your choice?

First look at case studies and portfolios. Who has more than a few Drupal sites? Or any? It may be hard to tell which sites are Drupal, so you may need to ask.

Next, check out their team. Do they have developers on staff, or will they just be outsourcing your project to someone else? See if they talk about Drupal anywhere on their site, outside of a single word mention on their services. It’s easy to build lists of potential services you can offer. It’s harder to fake a proven investment in Drupal.

If you can dig a little deeper, take a look at the list of Drupal Certified Partners over on Drupal.org. These are agencies with a proven commitment to the open source community, through contributions given back to Drupal, and tend to be the most knowledgeable and dedicated professionals for working with Drupal.

Remember, any agency can claim to do Drupal, but not everyone follows best practices. Drupal' s insanely flexible… which is great! – but it means it’s easy to screw it up, or build a site that looks great on launch but falls apart soon after. It can be hard to know, but the most knowledgeable firms demonstrate Drupal expertise through case studies, articles, and speaking engagements.

For large organizations in government or higher ed, where accessibility, security, and performance really matter, you can’t afford to hire the wrong team.

You want knowledgeable, experienced Drupal developers, and agencies with a proven track record of building sites in Drupal.

Drupal

Key Benefits

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